Escrow flow

How the handover works

Every order has its own state: pending payment, paid, awaiting seller, delivered, completed — and dispute, cancelled or refunded when something goes wrong.

STEP 01

Reserve & pay

Pick a listing, sign in, and start the purchase. The order is created with a serial reference and the price is locked.

STEP 02

Escrow review

The order sits in escrow while the account is checked against the specs in the listing. The seller is notified to prepare the handover.

STEP 03

Secure handover

Credentials are passed through the order thread, the buyer confirms delivery, and the payout is released to the seller minus the platform commission.

Commission

The platform commission is stored as a setting and applied when the order is created. Each order records the rate used, so historic orders keep their original terms even if the rate changes.

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